FAQ

Give us a call and we will set up a time for you to come pick up supplies at our office, or we can ship your supplies directly to you.

We run seasonal discounts on our lift chairs and scooters.

Masks, tubing, humidifiers, headgear, and chinstraps should be cleaned weekly with warm soapy water. Rinse thoroughly and allow them to air dry. Disposable filters should be replaced at least every 30 days, and non-disposable filters should be rinsed with water at least once a week and left to air dry.

Your supplies should be wiped down daily and cleaned once a week. Wipe down the mask cushion, frame, and headgear with a damp cloth or CPAP mask wipes. Wash the tubing in warm, soapy water. You can use a tube cleaning brush to reach inside the tubing. Empty any remaining water from the chamber and allow it to air dry. Replace according to the manufacturer’s recommendations or every 30 days. Regularly wipe the exterior of the machine with a damp cloth. For an instructional video, please visit our video page.

The CPAP provides a constant, steady air pressure to keep the airway open during sleep. An APAP automatically adjusts the air pressure based on the user’s breathing patterns and needs. BiLevel delivers two distinct pressure levels – a higher pressure when inhaling and a lower pressure when exhaling. The outcome of your sleep study determines which therapy is needed for you.

Use your CPAP machine every time you sleep, including naps, to help your body adjust. Use a humidifier if you experience dryness in your throat. If your CPAP machine has a ramp feature, use it to gradually increase air pressure as you fall asleep.

Have your CPAP machine inspected and serviced by a professional at least once a year. A certified technician can check the machine’s internal components, pressure settings, and overall functionality.

Replace worn-out or damaged parts such as masks, cushions, tubing, and seals as needed. On average, CPAP machines can last between 5 to 7 years with proper care and maintenance.

Use a CPAP machine with a humidifier to add moisture to the airflow. Adjust the humidity settings based on your comfort level to alleviate dryness in your nose and throat. Prior to bedtime, consider using a nasal saline spray or nasal gel to moisturize your nasal passages. Ensure your CPAP mask fits well and does not cause air leaks around your nose.

Lower the humidity settings on your CPAP machine if condensation is forming in the tubing. Use insulation sleeves to help prevent condensation, and regularly check the tubing for excess condensation and drain any collected water.

Using tap water in a CPAP humidifier is generally not recommended due to potential risks and issues from the mineral content and impurities present in tap water. We recommend using distilled water instead.

CPAP software allows users to access and review detailed data collected by the CPAP machine during therapy, including information on usage, patterns, pressure settings, mask fit, air leaks, seal quality, and response to treatment.

The FAA-approved travel CPAP machines include ResMed AirMini and HDM Z2 Auto Travel CPAP Macine.

Many insurance plans cover CPAP therapy for the treatment of sleep apnea, but coverage may vary depending on the policy and provider.

Insurance companies typically require a prescription for CPAP therapy from a healthcare provider and may request additional documentation, such as a sleep study report.

Contact your insurance provider or review your policy documents to determine if CPAP equipment, including machines, masks, and accessories, is covered under your plan.

Some insurance plans require prior authorization before initiating CPAP therapy to ensure coverage and reimbursement for the equipment and related services. We will obtain this information for you.

Insurance plans may have preferred providers or suppliers for CPAP equipment, so it’s advisable to confirm network coverage to optimize benefits.

Patients may be responsible for co-payments, deductibles, or coinsurance amounts, depending on their insurance plan and coverage details.

Insurance coverage for replacement parts, filters, masks, tubing, and other CPAP accessories may vary, so it’s important to check with your provider.

Insurance policies often outline guidelines for the replacement schedule of CPAP machines, typically every five years, but this can vary based on individual circumstances and insurance plans.

Please contact our office for alternative funding options.

Yes. Patients can choose their provider of choice, however is also dependent upon insurance coverage. Please call us if you have any questions regarding insurance.